Front Desk & Social MEdia Coordinator

ZenHeads massage studio is looking for a part time front desk and social media coordinator at our studio in West Knoxville!

110 S David Lane Knoxville, TN 37922

Compensation

  • $15/hr (W-2 position)

  • Commission on retail sales

  • Commission on social media revenue

Hours

  • Part time 10-20 hours a week with possibility of growth as the studio and role expands

  • Candidates must be available Wednesdays 12PM - 6PM and Fridays 3PM-8PM as these are usually busy hours at the studio

  • Additional hours during peak times depending on availability and studio needs

Preferred Experience

  • one+ year(s) in customer service (spa/wellness environment a plus!)

  • basic familiarity with social media platforms and editing/posting short form content (we’ll train you on the rest!)

  • excellent communication and listening skills

  • professional appearance and demeanor

  • positive attitude

  • detail oriented

  • must have an appreciation for massage and/or ASMR

What You’ll Do

This hybrid position is operations-first, with opportunities to contribute to our social media presence. You’ll be available at the front desk for client check-ins and check-outs, while using downtime to post content, respond to emails, and support small online tasks. Overtime, there’s room for growth in hours, responsibilities, and creative involvement.

  • Greet clients and assist with the tool selection process

  • Check out clients and support rebooking, gift card sales, and membership sales

  • Light editing of pre-shot ASMR content

  • Post content to ZenHeads’ short-form social media channels

  • Respond to social media comments

  • Respond to client emails and text messages

  • Track and maintain inventory

  • Keep the lobby clean, organized, and welcoming

  • Perform light cleaning duties, including trash removal, sweeping, mopping, and general closing shift responsibilities

Social Media & Online Presence

Social media is a huge part of the ZenHeads brand! You don’t need an online presence to work here - but if you do, we simply ask for professionalism online and off.

How to Apply: Send your resume and a short introduction to alyssa@zenheads.co

ZenHeads is an equal opportunity employer.